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Showing posts with label case study. Show all posts
Showing posts with label case study. Show all posts
A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

“Each tour/patrol is reviewed daily with the guards and supervisors” - Warren Fletcher, Allied Operator, Fire and Life Safety  What do you use Tap Report for?  My team uses Tap Report for daily tours/patrols.  How has Tap Report helped you manage your security patrols?  Tap Report helps our staff complete their patrols on time.  Do you review inspection results with staff?  Each tour/patrol is reviewed daily with the guards and supervisors.  How has Tap Report helped with staffing oversight?   Tap Report provides great feedback that we didn’t have before. We can take that feedback and make informed staffing decisions.  What do you like most about Tap Report?  It’s user friendly, easy to navigate, and has simple processes like restoring missing tags. I also like the support provided from the Tap Report team.  What do your staff like most about Tap Report?  Everything!

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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

"The level of reporting has increased" Provide a description of yourself and your company.  My name is Christian Carter and I am the Manager of Security and Life Safety for First Gulf - King St East Portfolio.  What do you use Tap Report for? We use two Tap Report applications for security staff across the King St East Portfolio - one is the Tap Report for Workplace Inspections and the other is the Tap Report Incident Management System. As a manager, what do you find most valuable about Tap Report? Accurate, clear and concise reporting in a software framework that is relatively easy for security staff to learn and use. What do your staff like most about using Tap Report? Ease of use has been the primary response from security staff with respect to using the Tap Report applications we use. What do you think has improved the most with using Tap Report? The level of reporting has increased. Guard activity is monitored while performing compliance based aud

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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

Provide a description of yourself and your company.  I'm a Supervisor of Operations at Southcore Financial Centre overseeing two office buildings downtown Toronto. What do you use Tap Report for?  We use Tap Report to inspect and log all mechanical equipment daily in both buildings.  As a manager of multiple properties what do you find most valuable about Tap Report?  The Tap Report system has made it easy to organize the logging systems for both buildings here at Southcore Financial Centre. I can now keep an eye on our equipment easily and be notified if any equipment has not been logged or has malfunctioned.  What do you think has improved the most with using Tap Report?  How quickly I receive information on malfunctioning equipment. Tap Report speeds up the flow of information through instantaneous notifications and workflow to responsible individuals.  How has Tap Report streamlined the inspections of your buildings?  Tap Report has made it easy for me as a supe

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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

Jonathan Romos, Operations Manager for Kevric Real Estate Corporation, oversees 1.2 million square feet of Class A office buildings and indoor parking facilities. We met up with him to ask for his insights on Tap Report's use in Commercial Property Real Estate. What do you use Tap Report for? We are using Tap Report for several applications such as security patrols, cleaning inspections, joint-health & safety committee (JHSC) inspections, mechanical equipment logs, chemical tests, sustainability readings, parking lot inspections, incident reports and fire watch. As a manager, what do you find most valuable about Tap Report? The product allows us to keep track of all the moving parts in the building and provide a centralized platform with 7 years history. It is the easiest way to move to paperless inspections and ensure that the inspections are completed on time. What do your staff like most about using Tap Report? The simplicity is the most valuable quality of the ap

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Custodian Management Case Study

Custodian Management Case Study

Provide a description of yourself and your company.  Jamie Swartz, Custodian Lead at  Gordon Food Service. Gordon Food Service is a foodservice distributor with large facilities across Canada and the United States.  What do you use Tap Report for?  We use Tap Report for fire extinguisher inspections, sanitation inspections, refrigeration inspections, and heath and safety inspections at our facilities.  How has Tap Report helped you maintain your facilities?  Tap Report has helped us by making sure the required inspections are completed, reducing our risks and ensuring compliance.   As a manager, what do you find most valuable about Tap Report?  Making sure the inspections are completed on time is the most valuable aspect of Tap Report in my opinion. It ensures compliance, mitigating our risks.   What do you think has improved the most with using Tap Report?  Accountability for inspections being completed has improved greatly through the use of Tap Report at our facilitie

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Operations Management Case Study

Operations Management Case Study

We sat down with  Linda Ahara the Regional Director of Operations for Crothall Services (Compass Group)  to understand how Tap Report has improved inspections in a hospital setting. Provide a description of yourself and your company.   We are using Tap Report at a 300 bed Acute care hospital on Vancouver Island.  What do you use Tap Report for?   We use Tap Report for daily monitoring of isolation and regular patient/washroom cleaning.  How has Tap Report helped you maintain your facilities? Tap Report has helped us to shift to a paperless system to supply reports and monitor workload.  As a manager, what do you find most valuable about Tap Report?  I find the alerts for cleaning and reporting to client scheduling compliance the most valuable resource.  What do your staff like most about using Tap Report?   I like that Tap Report is easy to use and requires minimal training.  What do you think has improved the most with using Tap Report?  Our staff compliance an

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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

We sat down with Michael Goss, Oxford Properties Security Site Supervisor to understand how Tap Report has improved inspections in a commercial property management/real estate setting.  Provide a brief description of yourself, your position and your company. Security Site Supervisor for Oxford Properties, a commercial property management firm. What do you use Tap Report for? Security Patrols and First Aid Checks As a manager, what do you find most valuable about Tap Report? The ability to audit the security staff in the morning to ensure all the patrols are completed. A month ago, we had a complaint put forward by a tenant that a mechanic room wasn't checked properly. We are now able to see it was checked three times in the last twelve hours using Tap Report. What do your staff like most about using Tap Report? The ability to audit and quantify their patrols/hard work What do you think has improved the most with using Tap Report for inspections? The increase of patrols and audi

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Residential Property Management Case Study

Residential Property Management Case Study

We sat down with Dean McCabe, President and Founder of The Meritus Group, a condominium management firm, to get his perspective on the use of Tap Report's workplace inspection app in the residential property management industry. What do you use Tap Report for? At The Meritus Group, we use Tap Report to demonstrate to our clients our commitment to perform at contracted levels. Condominium board members expect a review of their property and we believe that Tap Report not only allows us to review and document site conditions efficiently but it also allows us to prove to board members how and when that site inspection was performed. In your opinion, how does the use of Tap Report in residential properties differ from commercial properties? The essential service is the same regardless of the type of property. Commercial properties may use it more to document maintenance work and schedule inspections on specific equipment where as in condominium management the product is a record

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Facility Management Case Study

Facility Management Case Study

We sat down with J.M., a Fire Marshal at a Toronto hospital to get his opinion on Tap Report. The security staff at this hospital have being using Tap Report's workplace inspection app for over a year now as a tool to complete monthly inspections of fire equipment. What does Tap Report mean to you?  Tap Report is a user friendly, robust tool, designed by building safety experts for facility safety managers. It reassures me that certain systems are operational and allows me to spend my time being more productive ensuring the other layers of defense are in place‎. What is one word you would use to describe Tap Report?  Essential. Would you recommend Tap Report to others?  Without hesitation. I say that with over 30 years experience in fire safety, having implemented a more expensive system elsewhere and also having seen many other systems come and go simply because they were not user friendly or did not serve the purpose they intended to. Tap Report is simple, intuitive, v

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Service Provider Case Study

Service Provider Case Study

We sat down with Steve Buck, owner of High Tech Fire & Safety to hear what he had to say about using Tap Report's workplace inspection app to service their clients. Steve, why do your clients hire you to complete inspections? Our clients hire High Tech Fire & Safety to complete regulatory inspections on their behalf; specifically, we service inspections mandated by the provincial Fire Code which include monthly inspections of fire extinguishers and fire hose cabinets.  Walk us through your inspection process before using Tap Report. Before Tap Report, we used the manual pen and paper inspection method. We would inspect the fire equipment monthly, initial the paper tag attached to each piece of equipment, mark off on our checklist that we inspected the equipment, make note of any deficiencies on the checklist and submit the paperwork to our office for manual input into Excel. The office would sort through the paperwork and identify/tally up deficiencies and equipm

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