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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

" Tap Report has made our jobs more efficient and has streamlined the inspection process – eliminating tedious paperwork and freeing up our time to focus on more strategic work." - Logalakshan Thanapalan, Emergency Response Team, Cadillac Fairview - Toronto Dominion Centre What do you use Tap Report for? Monthly Extinguisher Inspections. How has Tap Report helped you manage your inspections? Tap Report has brought order to our monthly inspections. It’s helped us conduct, track, fix, and organize our extinguisher inspections and reports. How has Tap Report helped with staffing oversight? Tap Report has made our jobs more efficient and has streamlined the inspection process – eliminating tedious paperwork and freeing up our time to focus on more strategic work. Do you review inspection results with staff?  We review our inspection results with staff on a monthly basis. It’s allowed us to identify areas for improvement and recognize staff efforts.   What do you like most about T

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Frequently Asked Questions About Tap Report

Frequently Asked Questions About Tap Report

You asked, we answered! Here are our responses to some of the most common questions from Tap Report users: Do I need to keep paper logbooks of fire equipment? According to NFPA 10 Section 7.2.4.2, readily accessible electronic records are acceptable as a replacement for keeping paper logbooks. Do I need internet to conduct inspections? Inspections can be conducted offline, so internet is only required upon completion to sync your reports. Can monthly inspection intervals be completed over varying periods of time? Sometimes, monthly intervals can be misinterpreted to mean that inspections for two consecutive months are completed within days of each other. For example, one inspection could be completed on September 30th and the next on October 1st. Although these inspections technically took place within each month, an interval of only one day elapsed in between, which does not meet the code requirements for an inspection interval of 30 to 31 days. Some equipment, like First Aid Kits,

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The Future Is Integration

The Future Is Integration

Do you believe one-size-fits-all? We don't either. We believe the future of  software  technology solutions will be a stack of systems working in tandem simultaneously to deliver the most seamless and connected user experience. What is technology integration?  Technology integration (TI) is a way to connect different digital tools or systems together in order for them to share essential information. This works through a push-and-pull process, almost as if they're "talking" to each other. The process of technology integration creates a one-system experience for the user as an alternative to using multiple systems that are disjointed or siloed, and  dramatically   improves overall user experience as a result. Integration is made possible through an API (Application Programming Interface).  Technology integration can create a number of advantages, including: Working with existing systems to provide enhancements or features that the existing technology is not equipped for

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A Spotlight on Tap Report Use in Nuclear

A Spotlight on Tap Report Use in Nuclear

"Everyone likes Tap Report from the top-down" - Darryll Styles, Ontario Power Generation, Fire Protection.  How has Tap Report helped streamline inspections in the field? We have used Tap Report for Ignition Source permits, Combustible Material inspections, and Fire Extinguisher inspections; we're currently adding other areas to the platform as well. The Tap Report system has helped us keep better records on the inspections we complete for code compliance. It's also easy to view the history of inspections and upcoming checks such as when extinguishers need to be hydrostatic checked, annual check, etc. Describe the process for creating a list of findings and photos before and after joining Tap Report. The CMS process before Tap Report was very manual. We would go into the field, take pictures, then download the pictures. After download, we would add the pictures to a special excel sheet which would include manual entry of additional notes and send to all parties.

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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

“What seemed to be a complicated inspection mess before, is now an organized workflow with Tap Report” — Olivia Padilla, Assistant Property Manager, Dream Property Management. What do you use Tap Report for?  We use Tap Report for a variety of inspections including:  Maintenance and Security checks of Mechanical and Fire/Safety equipment Meter readings such as tenant water & gas consumption Sanitation and washroom inspections Property Inspections such as guard patrols How has Tap Report helped you manage your inspections?   It organized what is being checked, where, how often, what is missed and what needs attention. We can add descriptions, notes & photos for each of the inspections and it creates a history of completed work. Data is at our fingertips and not on voluminous separate paper sheets, with unreadable handwriting —thus, we can make better and timely decisions given the organized data we have. How has Tap Report helped with staffing oversight i.e. identifying training

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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

What's your name and position?  Nigel D'Cruz, Technical Services Manager, GWL  What do you use Tap Report for?  We use Tap Report for daily sanitation inspections and monthly fire extinguisher inspections.  How has Tap Report helped you manage your inspections?  Tap Report helps us to confirm that inspections are completed on schedule and it provides the management team with a clear line of sight into the status of each report, as well as the overall status of the property including deficiencies and action that needs to be taken. Do you review inspection results with staff? If so, how regularly? Have these insights improved inspection results?  Our first phase of Tap Report was to get the tool up and running with staff, have them trained on the digital solution and become accustomed to this new process. Reviewing inspection results with staff regularly will be our next phase - we'll be able to discuss who is doing well, who needs more training, identify frequently missed in

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Inspection Impacts Due to COVID-19

Inspection Impacts Due to COVID-19

Before we get into it, we’d like to set the record straight: no matter how seriously we take them, routine inspections and cleaning procedures alone are far from sufficient to ensure the safety of occupants from COVID-19. Their purpose is to ensure all areas within a property are in order and immediately bring attention to those that aren’t. In the context of an ongoing global pandemic, inspections are a tool to evaluate specific areas for potential vulnerability and reduce risk. Results from inspections are useful for guiding health & safety and sanitation procedures, but only if new strategies are implemented and behaviours are adapted on a broader level to reduce the risk of transmission.  BOMA Canada has published a great resource on how buildings can prepare for return to work and implement new strategies to reduce risk of transmission. For information on return to work guidelines, check out their resource here .  At Tap Report, we want to focus on what we do best and

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Sanitation Inspections: What You Need to Know in our “New Normal”

Sanitation Inspections: What You Need to Know in our “New Normal”

Sanitation inspections and cleans are at the core of ensuring health and life safety in built environments. The COVID-19 pandemic has changed how we clean and disinfect buildings and the standard of service that we expect. This is why we believe that the documentation and signing off on inspections is more important now, than ever before .  We are in the middle of a global pandemic. As we get ready to return to the workplace, we know it’ll be different. Take a moment to think about your journey to your desk; how many people you’ll pass; how many things you’ll touch, such as your car steering wheel or transit handles, elevator buttons and door handles. Now think about your movement during the day, from your desk, to kitchen, back to desk, to meeting room, to washroom, to food court, back to your desk etc. You touch A LOT of things. In this sense, it’s difficult to keep track of what’s been cleaned, when and by whom.  As a result, sanitation inspections have been impacted in two main way

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Optimizing Guard Patrols

Optimizing Guard Patrols

Security patrols, most commonly performed by foot patrol, are completed to maintain the security and safety of the premises, as an act of due diligence and for compliance purposes. Patrols have designated checkpoint areas that the security guard must check/inspect in any order along their route. These checkpoints will dictate the guard’s path on the patrol, ensuring an effective sweep of the premises. Guards will look for a variety of elements and circumstances, including: Water leaks or damage Safety hazards such as slipping & tripping hazards, obstructed stairwells etc. Breach of access control General housekeeping Odour Noise levels Proper lighting Fire stopping Deficient or obstructed electrical panels Suspicious activity And more…. These patrols are an important part of a security guard’s role and can take up a lot of time. Is there room to optimize the patrol process? Of course! We’ve looked to the business world to see what they have to say about op

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Digital Inspections ROI

Digital Inspections ROI

Digitizing inspections come with many benefits such as eliminating paperwork and storage, ensuring compliance, and reducing labour costs. So how much do you really save? To answer this question, we broke workplace inspections and documentation processes into 3 main components: Paperwork and storage Ensuring compliance Labour costs Paperwork and Storage A popular method for inspecting locations/equipment is with pen and paper. Workers sign a paper tag at the location/equipment, then fill out a log sheet which is later submitted to the manager for review/action and eventually ends up in storage. When diving into the numbers, we found that the paperwork costs associated with inspections can really add up. We used data from our existing clients, who include hospitals, storage facilities, factories and commercial properties to determine the costs of paperwork associated with manual inspections. We used 500 locations/equipment with inspections on a monthly basis as a con

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A Spotlight on Tap Report Use in Commercial Real Estate Property Management

A Spotlight on Tap Report Use in Commercial Real Estate Property Management

“It's as simple as a tap. That's all - no QR code picture mumbo jumbo.” - Mark Fitzgerald, Manager, Security Operations, BentallGreenOak What do you use Tap Report for? Guard patrolling checkpoints, monthly fire equipment inspections & sprinkler valve pressure checks.  How has Tap Report helped you manage your inspections and incidents? Tap Report has enabled me to electronically manage and document our inventory of fire inspections and patrol checkpoints.  How has Tap Report helped with staffing oversight, i.e. identifying training needs, taking appropriate disciplinary measures, finding opportunities for recognition, improving conversations with staff etc.? Being able to monitor activity amongst the guard staff has opened up new opportunities for staff recognition, including awards for maintaining proper inspections.  Do you review inspection results with staff? If so, how regularly? Have these insights improved inspection results? Often. We review results

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Carbon Monoxide Detectors 101

Carbon Monoxide Detectors 101

Carbon Monoxide exposure may put your building at risk. Here’s how you can protect workers and occupants from this silent killer.  Now that you’ve set your clocks back, it’s time to replace the batteries in your Carbon Monoxide (CO) detectors. Carbon Monoxide is a colourless, odourless, and tasteless gas that blocks oxygen from entering the bloodstream. It most commonly leaks from fuel-burning appliances such as furnaces, gas stoves and water heaters.  For residential buildings, make sure to follow these requirements for Carbon Monoxide Alarms (NFC 6.7.1 & OFC 6.3.4.):  CO alarms must be maintained in operating condition (OFC)  Alarms must be located in the sleeping area of all homes/residential units  Landlords of residential buildings are required to give each tenant a copy of the manufacturer’s maintenance instructions for the carbon monoxide alarm (OFC)  Landlords are required to test carbon monoxide alarms whenever tenants change or the battery is replace

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