Operations Management Case Study

We sat down with  Linda Ahara the Regional Director of Operations for Crothall Services (Compass Group)  to understand how Tap Report has improved inspections in a hospital setting. Provide a description of yourself and your company.   We are using Tap Report at a 300 bed Acute care hospital on Vancouver Island.  What do you use Tap Report for?   We use Tap Report for daily monitoring of isolation and regular patient/washroom cleaning.  How has Tap Report helped you maintain your facilities? Tap Report has helped us to shift to a paperless system to supply reports and monitor workload.  As a manager, what do you find most valuable about Tap Report?  I find the alerts for cleaning and reporting to client scheduling compliance the most valuable resource.  What do your staff like most about using Tap Report?   I like that Tap Report is easy to use and requires minimal training.  What do you think has improved the most with using Tap Report?  Our staff compliance an

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