The Future Is Integration

Do you believe one-size-fits-all? We don't either. We believe the future of software technology solutions will be a stack of systems working in tandem simultaneously to deliver the most seamless and connected user experience.

What is technology integration? 
Technology integration (TI) is a way to connect different digital tools or systems together in order for them to share essential information. This works through a push-and-pull process, almost as if they're "talking" to each other. The process of technology integration creates a one-system experience for the user as an alternative to using multiple systems that are disjointed or siloed, and dramatically improves overall user experience as a result. Integration is made possible through an API (Application Programming Interface). 

Technology integration can create a number of advantages, including:

  • Working with existing systems to provide enhancements or features that the existing technology is not equipped for
  • Providing all-in services or a "one-system" client experience 
  • Improved communication and collaboration, particularly on an inter-departmental level
  • Improved data accessibility 
  • Deeper insights, as data is being pulled from multiple systems to provide a better overview and a viewpoint on how different components work together

Tap Report integrates seamlessly with many 3rd party applications in your stack. For instance, when someone submits a report as "Service Required" via Tap Report, a work order would be created in your existing system. Then, when the work is completed and closed within that system, it will automatically close within Tap Report as well. This streamlined process allows our clients to stack up multiple solutions in order to provide deeper insights and greater flexibility.

If you're interested in learning more, please contact us at and we'll connect you with one of our integration specialists.